FAQ’s

What is S.I.Tours?
S.I.Tours is a tour operator company based in Borneo, Sandakan since 1990.

What is S.I.Tours offering?
The company offer tour packages travelling around destinations in Borneo. All the packages include tour activities, accommodations, land and sea transfer, full board meals and also licensed tourist guides.

Destinations that S.I.Tours offer in tour packages?
• Sepilok Orang Utan Rehabilitation Centre
• Bornean Sun Bear Conservation Centre
• Rainforest Discovery Centre
• Sukau, upper Kinabatangan River wildlife Safari
• Gomantong Cave
• Abai, lower Kinabatangan River wildlife Safari
• Selingan, The Turtle Island
• Labuk Bay Proboscis Monkey Sanctuary
• Agnes Keith House
• Puu Jih Shih Buddhist Temple
• St.Michael and All Angels Church

Who travel with S.I.Tours?
The company provide service to everyone who would like to travel to Borneo, including solo traveler, honeymooners, family and so on. Moreover, S.I.Tours also offer specialized tour for incentive group, luxury cruise liner excursion, bird watching group, filming group and other special interest groups.

Why travel with S.I.Tours?
S.I.Tours have been in the tourism industry over 20 years. Through these years, S.I.Tours always committed to deliver the best to guests and hope every guest have a wonderful holidays while staying with S.I.Tours at the beautiful Borneo. S.I.Tours nowadays is a company employed over 100 staffs including the office departments, drivers, boatmen, lodge boys and girls, as well as 22 licensed in-house guides. Moreover, the company owned 3 accommodations in North Borneo and also a private jetty for daily tour activities.

The 3 accommodations:

 

 

Guaranteed Reservations

When you supply us with your credit card to make payments. Your reservation will be guaranteed available until the date and time you indicated that you would check in, arrive and take the tour or service. If you cancel your trip or decide to come at a later date, you must cancel your reservation or we may impose a “no-show” charge.

Booking Cancellation

In the event of cancellation, the following cancellation charges shall apply:
Confirmation date to 30 days before arrival – 30% of the trip’s full price forfeited
• 29 days to 15 days before arrival – 50% of the trip’s full price forfeited
• 14 days to 08 days before arrival – 75% of the trip’s full price forfeited
• 07 days before arrival or NO SHOW of customer – 100% of the trip’s full price forfeited
Due to limited rooms at Selingan Island, once booking is confirmed, it is under guaranteed basis and no changes will be allowed. Should there be any amendment of dates or cancellation of booking it is subject to cancellation charges.

COMPANY INFORMATION
Company Registration Number: 197650-U
MOCAT (KKKP) License Number: 1982(Ministry of Culture, Arts and Tourism)
Date of Incorporation: 1990

BANKING DETAILS
Bank Name: RHB Bank Berhad
Account Name: S.I. Tours Sdn Bhd
Account No: 2-10019-00072182
Swife Code: RHB BM YKL

OR

Bank Name: United Overseas Bank(Malaysia) Berhad.
Account Name: S.I.Tours Sdn.Bhd.
Account No.: 157-301-036-7
Swife Code: UOVB MYKL